Archive for December 8th, 2008
Going Home
I first went to Belimbingsari Village for a funeral. The father of two of DINARI Foundation’s staff, Gede Mustika and his sister Yulia, had suffered a stroke and died shortly thereafter. A rented van transported the staff from DINARI’s headquarters, and the mood seemed surprisingly cheerful during the three-hour trip to West Bali. I was reminded of school field trips as people passed around puffed-corn snacks and jokingly reclined their seats into their neighbors’ laps.
At the Christian service, Gede Mustika and Yulia wore white shirts, colorful sarongs and kains, sashes tied at the waist. At times, Yulia wept silently, but Gede Mustika remained solemn and composed. DINARI’s staff referred to him as Pak Gede, a title of respect given when he became manager of DINARI’s branch office in Melaya, the town just south of Belimbingsari.
Pak Gede and Yulia grew up in Belimbingsari, as had three quarters of DINARI’s staff. For many, the funeral trip had been a homecoming.

Pak Gede at his father's burial
Belimbingsari is the only exclusively Christian village in Bali. A narrow paved street runs through the community with dirt roads branching off of it. The three hundred inhabitants live in small, well-maintained houses with close-cropped grass lawns in front. The homes are separated by groves of tall coconut trees. People’s dogs roam the street and lie listlessly on the warm asphalt. Seventy years ago, Belimbingsari was a jungle.
In 1939, the Hindu majority in Bali’s capital of Denpasar banished newly converted Christians to the remote wilderness of West Bali. I was told that tigers inhabited the jungle, and it was assumed that the exiles would not survive.
Fifty people settled in Belimbingsari. They cut down trees to make roads and farmland, and they harvested coconuts. They built homes, and the tigers did not attack.
Their children inherited the land and prospered, becoming successful farmers and opening hotels and other businesses around Melaya. This second generation could afford to send their children, including many of DINARI’s staff, to universities in Denpasar and Jakarta. Pak Alit, DINARI’s executive director, told me that his father sent him and all his siblings to university with the income from selling coconuts.
Pak Alit did not return to Belimbingsari after earning his degree as an agricultural engineer. He settled outside of Denpasar where DINARI was founded in 1992. Seven years later, he hired four new employees, including Pak Gede, and opened the Melaya branch to begin offering agricultural loans and technical training to cow and pig breeders.
Before joining DINARI, Pak Gede and many others from Belimbingsari had worked in the tourism industry. Several lost their jobs after the 2002 bombings. Zeruya, now one of the supervisors for DINARI’s loan officers, sold crackers to food stalls from his motorbike before Pak Gede offered him a job in 2005. DINARI’s work in West Bali steadily increased, and the staff grew to twenty as the client base ballooned into the thousands.
Zeruya told me it had been difficult for him when he left his village previously to find work. He was happy to again be close to his parents, and he thought Belimbingsari was a good place to raise his two daughters.
“They can run everywhere,” he said. “Not like in Denpasar.”
But there is no university in Melaya, and he expects his children will obtain their higher education in Bali’s capital.
“There is no choice,” he said.

A portable pig
Nearly two months after the funeral, I returned to West Bali to interview DINARI’s clients. In Belimbingsari, I stayed in the guesthouse at DINARI’s Business Development Services Center, where clients received training about animal husbandry and furniture making.
I ate my dinner in Melaya as there were no food stalls in Belimbingsari, and one night I chatted with the couple who ran a restaurant. The husband had grown up in Belimbingsari and initially opened his establishment in the village, but he moved to Melaya to attract more customers.
“There are only old people living there,” he said. “And dogs.” He laughed. “Watch out for the dogs!”
Many of DINARI’s staff in Melaya asked me if I minded staying alone in the guesthouse. Zeruya teased me that he saw strangers lurking there. To me, Belimbingsari felt a bit like a retirement community, but people spoke about it as if it were a ghost town.
I told everyone, sincerely, that I really liked Belimbingsari. The pace was slower. With no other motorbikes in sight, I found myself singing Walking in Memphis during my morning commute. People smiled and waved to me from their lawns. At the guesthouse, mango trees bore fruit as big as footballs. A convenience store owner delighted when I told her my name was Lander, not landung, the Balinese word for “tall.” She invited me to stay at her house for my (theoretical) honeymoon.

The road in Belimbingsari
I admittedly did get a little spooked driving back at night. The coconut trees loomed over the road and threw big shadows from the street lights, making me feel like I was in tiger territory. My chest tightened as I passed under the imposing gate being built at the village entrance.

The new gate
According to Zeruya, all Balinese villages with sufficient funds erected gates to welcome visitors. But this gate appeared to have been lifted from a medieval fortress. In 2000, when riots on the nearby island of Lombok targeted Chinese-Christians, a mob of Muslims gathered outside Belimbingsari, threatening to attack the community. A rice farmer from the village cut down trees to make a blockade near the location of the gate. He then crouched behind another felled log further back, a hundred Molotov cocktails at the ready.
Although Islam is a minority religion in Bali, half of Melaya’s population practiced it. Most came from the island of Java hoping to find work. They boarded ferries and crossed the narrow Bali Strait to the port of Gilimanuk, fifteen kilometers northwest of Melaya. According to the rice farmer, some Muslims resented Christians for their business successes.
The mob at the gate eventually dispersed after Hindus came to protect the villagers. Despite Belimbingsari’s origin, I was told that Hindi people and Christians were now on good terms.
Many of DINARI’s clients were Muslim. They chatted amicably with Zeruya and the other staff members and did not appear resentful in any way. One store owner did seem bitter, but her animosity was directed at her estranged husband, not DINARI. The man had run off with another woman and Rp. 10 million from a government bank loan.
I asked this store owner and other clients about their dreams for the future. When I had posed the same question to borrowers from Denpasar, many of whom were also Muslim, they told me they hoped to move back to Java where they had family and owned land and homes.
The clients in Melaya hesitated at first to answer, but when Zeruya persisted, they responded that they wanted to improve their living situation. If they rented, they hoped to buy a house. If they were already home owners, they wanted to renovate the kitchen, tile the floor or plaster the walls. They had no intention of leaving Bali.
Recently, DINARI entered a partnership with the Indonesian branch of Habitat for Humanity. The two organizations set the ambitious goal of constructing five thousand homes in West Bali over the next five years.

A mockup of the "Growing Home" project
The project is called Rumah Tumbuh, or “Growing Home.” Habitat for Humanity provides no-interest loans to DINARI, which then offers construction financing to existing clients. Initially, borrowers in a community each receive Rp. three million ($250). Using local materials, the people help each other to build “core homes” approximately thirty square meters in size and new outhouses. If a homeowner saves money in the future and qualifies for additional loans, he or she can build out additional rooms. It is hoped that each home will “grow” to 108 square meters, at which point the house can connect to the bathroom.

A core home
As DINARI helped its clients around Melaya put down roots in their communities, I wondered about the future of Belimbingsari. Zeruya did not seem overly concerned. Many of the staff already owned land in the village and planned to retire there. I was told that the place got hopping during Easter and Christmas, and I was invited to come back for the Christmas Day service.
I plan to tour Bali by motorbike for a few weeks after my Kiva tenure, and hopefully I can plan my route to be in West Bali on Christmas Day. If I arrive the night before and no one is stirring, I plan to gun my Yamahawg under the new gate until the engine growls like a big cat.
Ferdinand, DINARI’s Kiva coordinator and my friend and shepherd in Bali
This is my last post as an active Kiva Fellow. Writing about my experiences has proven one of the most rewarding and enjoyable aspects of my tenure, and I am sincerely grateful to those of you who have read my posts and offered such thoughtful comments. My future is presently unsettled, but I hope that I can continue to have world adventures, find inspiring stories and share them with people like you. I encourage you one more time to watch for new loans from the DINARI Foundation: http://www.kiva.org/app.php?page=businesses&partner_id=82&status=fundRaising&sortBy=New+to+Old&_tpg=fb
5 comments 8 December 2008
The Internet People
I’m floored by the magical connections we can make through technology. Some people say technology is flattening the world, shrinking the space, and homogenizing our cultures. I appreciate the argument, and do see that the internet is a democratic space, which in a sense, flattens our difference. And yes, technology can shrink space. But the idea for me, that technology robs us of our diversity is ludicrous. Rather, technology, and the Internet above all, bring voices to parts of the world that have never had a voice, technology paints our differences in bright, beautiful colors.
On Friday I had the wonderful opportunity to hear some unique voices. I traveled to Prisma’s field offices in Choluteca and San Lorenzo to deliver a presentation about Kiva to new loan officers. I met some Prisma clients who where trying to gather in the Prisma San Lorenzo office to get their picture taken for the profile on the Kiva website.

This is a group of five women who are trying to get a group loan to improve their respective businesses. I had the fortune to meet three. Maria and Carolina, sell shrimp that they buy from local fisherman. They sell each shrimp for 3 Lempira (about 16 cents). Sarah, sells jewelry ranging from 100 Lempira to 140 Lempira ($5.25- $7.50). They take their wares on the road. These women travel to different pueblos in Southern Honduras bringing their items to small communities who can’t bear the cost, or choose not to travel to the fisherman, or to Tegucigalpa where imitation gold earrings are readily available.
“Show her the earings”
These women were AMAZED to hear that people around the world would see the picture they were about to take. Unfortunately, not all five members of the group could show up, so after three hours of waiting, they left. They will try to meet again next week so they have their picture taken, and be eligible for a Kiva funded loan.

As they left, the asked to take a picture of me with their cell phone. They said, “they would send it to the internet people.”
***I am a Kiva Fellow, Class of KF6, serving three months in Tegucigalpa, Honduras, and three more in La Paz, Boliva. Please check out my current MFI, Prisma Hoduras, SA , and see all of their fundraising loans here!***
Add comment 8 December 2008
Anti-malaria pills + deet ≠ invincibility against malaria
I had been looking forward to going to the southern city of Mbeya even before I arrived in Tanzania. Mbeya is known for it’s cooler climate and lush vegetation. So when it turned out that SELFINA had branches in Mbeya and the surrounding areas and that journaling needed to implemented in those branches I enthusiastically bought my ticket for a 12 hour bus ride that would take me there.
The first few days were great! I was teaching them how to conduct, write and post journals and everything was rolling according to plan. Then, one morning I woke up with a mind splitting headache, severe eye pain, and flashes of fever and chills. I had no idea what was wrong with me. I honestly thought it was from being surrounded by electronic devices too much. I was thinking to myself, I should have listened to my mother and not have sat at so close to the tv screen all those year, should have taken more breaks to rest my eyes at work, etc. The pain was so severe that I broke down in tears just climbing the stairs to my room …
But as I had no idea what was wrong with me, I proceeded to go to work like it was any other day. I had mentioned to a couple of people at the office I had a huge headache but did not make a big deal about it. I proceeded with my day and taught one of the branch managers from a nearby region the process of conducting journal surveys. After completing the training I had to excuse myself, as the pain was too much bear. I had contacted some friends who advised me that it may be malaria, which I thought would be impossible for me to get as I was taking anti-malarial dugs and spraying myself with deet every day. I found myself walking to a nearby dispensary down the road from where I was staying to get tested for malaria, in my mind, to cross that off the list of things I did not have.
In the front was a pharmacy and they escorted me to a room in the back where there was a doctor sitting at a desk in a bare off-white room texting on his phone. I sat down next to him and told him my symptoms, he took my blood pressure, and he advised me it was probably malaria, however, they would need to test my blood to confirm. I thought that was a very good sign and a vote for confidence for this place. He then proceeded to inform me that the blood test would not be performed until later that evening or the next day as there was no electricity to run the test. Mbeya and the surrounding region was in its second week of no electricity due to a transformer room blowing up at the one and only electricity provider in the country (in the SELFINA Mbeya office, we were lucky to have a generator to use during the day).
As I have no medical background, I of course had my concerns. I probably asked this man 50 times in 50 different ways if my blood specimen would last that long without refrigeration. He reassured me several times that it would be okay and just as they were about to draw blood, the Mbeya SELFINA branch manager, Mr. Kibassa, a bear of a man, barges through the door and tells them to stop.
He apparently learned I went home after not feeling well and went to check up on me at the place I was staying where they informed I had come here to be tested. He basically whisked me away and we arrived at this other clinic, one that happens to have a SELFINA client running the pharmacy, but more importantly to me at the time, solar panels which enable them to run my test now. I go into the cluttered office of the doctor, describe my symptoms again, get my blood pressure taken again, and get sent to a lab of sorts where they try to distract me as they draw my blood (I get quite queasy with needles). 30 minutes later, malaria positive test results in one hand and malaria fighting medicine in the other hand, I leave the clinic happy to know my illness isn’t from an overdose of staring at screens all of my life but something supposedly curable in 3 days.
I wish I could tell you that it was a painless and speedy recovery in 3 days, but it hasn’t been. I still have pain in my head and eye a week later. But I’m trying to take it as easy as possible and think of the positive side of things such as now I can relate a bit more with people here, most of whom have had malaria at least once in their life.
Note: I later learned that the incubation period is about 14 days, so I must have been bitten when I was back in Dar es Salaam
2 comments 8 December 2008
36 and single
Rebeca walks into the SELFINA Mbeya branch with an air and a flair that is hard to describe. She is here to make one of her monthly repayments. As this is her third loan, so she knows the routine quite well.
As she settles herself into the chair and rewraps herself in her colorful khangas (traditional Tanzanian cloth with bold and vibrant colors and patterns) we explain that we are would like to spend a few minutes learning how her loans have impacted her life.
At SELFINA there are a total of 20 questions in total in which we ask every client when we journal, ranging from how much was your loan, to what are your future dreams for your family, to what are your recommendations for SELFINA. Each journal we conduct lasts about 30 minutes as we take the time to verify the information with the clients file and try to get to know a bit more about these clients.
When we reached to the question, are you married? She said, “nope, single!” As I too am single I give her a high-five! We exchanged a bunch of laughter and she then informed me that she is actually getting married soon and invited me to wedding.
But it wasn’t her being single that I decided to write about her (although her being 36 and still single is something that is a bit out of the Tanzania norm), it was about her story, her entrepreneurship that touched me.
Rebeca had first heard about SELFINA in the market place a few years back and she had encouraged her friends to go and take out a loan. After 5 of her friends successfully took out loans, she decided it was now her turn. Rebeca used her first loan to pay for classes on how to make cakes. Prior to the loan she knew how to make a standard type of cake, but nothing special. After, she knew how to make a wide variety of cakes, how to decorate them, and how to market them. Her cake business took off!
But was Rebeca satisfied with just making cakes for the rest of her life? Nope. She took the extra profits she earned and sent herself to nursing school. Now her future plan, after her wedding festivities are over, is to open a pharmacy where she can apply her newly gained knowledge yet again to another business. I am sure this business will do at least as equally as well and I’m interested into what she’ll use her pharmacy profits for. The sky is really the limit for Rebeca.
But what about her cake business you may ask? She plans on hiring employees and teaching them how to run that business. Rebeca is someone to keep your eye on. She’s definite a mover and a shaker.
Add comment 8 December 2008
Freddy and Joel’s Muy Cupcakery
Part of my job as a Kiva Fellow in Managua, Nicaragua is to facilitate connections between Kiva lenders and the borrowers. A couple of weeks ago, I had a unique opportunity to participate in a TIME Magazine interview of an enthusiastic Kiva entrepreneur, Freddy Antonio Castillo Luna.

Freddy in his bakery
Kiva lender and journalist Joel Stein had been in contact with Fiona Ramsey, Public Relations Director at Kiva, in attempts to coordinate an interview between him and a Kiva entrepreneur he had supported. Seemingly inspired by the cupcake mania in the US these days, Joel chose to interview baker Freddy.
Freddy runs Little Mango Bakery out of his home in the Libertad neighborhood on the outskirts of Managua, a business he started 14 years ago. He received his Kiva loan to purchase basic ingredients for his baked goods through Afodenic.
I went to meet Freddy with Lismary Chacón, Managua branch manager, and Yader Videa Lezama, Freddy’s loan officer of Afodenic. The first 20 minutes of the drive is on decent city streets, while the last 20 are quite the opposite – dirt roads with giant potholes that really put the 4×4 capacity to good use. This is quite normal in Nicaragua, as no roads are really just mediocre – they are either smooth going or rough riding.
We arrive at Freddy´s home, which is one of many side-by-side small constructions bordering a narrow, steep, pothole-ridden road. Freddy greets us with a warm smile and introduces us to his wife and three children. I am thrilled to see that Freddy smiles, often, unlike what his original profile picture would lead me to believe.
Freddy gives us the bakery tour, all housed in his backyard, featuring a large oven, a machine to flatten the dough, scales, ingredients, and towers of trays of freshly prepared doughy sweets, ready for baking.
I explain to Freddy that Joel has supported his business through a Kiva loan, and that he is a journalist known for his wry humor. Well, I hope that’s what I said, as conveying the nuances of journalistic prowess is not so easy in a second language.

Lismary and Yader from AFODENIC, waiting with Freddy in his living room
We settle in, and.. we wait. The four-way conference call finally comes, with Giovanna Masci, Microfinance Partnerships Manager for the Americas, and Fiona in San Francisco, Joel in New York, and Freddy, Lismary, Yader and me in Nicaragua. I am careful to tilt my head just so to maintain 2 service bars on my cellphone.
I understood that my function in the interview was not only to serve as a translator between Joel and Freddy, but also to be a cultural filter. I think anyone who speaks two languages would agree that this is the most delicate aspect of translation – one with which I do not have a large amount of experience.
But we jumped right in, with Joel’s first proposition – to change the name of Freddy’s business to Joel and Freddy’s Extreme Cupcakes. Whew, how does one convey the American marketing sense of extreme, not to mention the cupcake craze sweeping the nation – two cultural touchstones that don’t exactly translate in the land where cajetas reign supreme and most small businesses don’t have a name, much less a marketing strategy?

Freddy and me on conference call
The cellular musical chairs went as such – Joel would ask me a question for Freddy, which I would translate while holding the phone to my ear. I would then pass the cellphone to Freddy, which he would hold to his ear while responding to me. He would then pass the cellphone back to me, and I would translate what he had said, and Giovanna would chime in with translation clarifications.
Cupcakes became ‘tiny round cakes’. Oprah became Cristina. Chai tea and red velvet flavors became ‘taste of India’ and ‘cherry chocolate’. Joel proposed a price of $4 per cupcake, while Freddy thought that, yes, a new product to the market should cost more than typical products, but $.80 would be much more reasonable for his customers.
Joel’s approach to the interview was to play the part of an overzealous Kiva lender, eager to involve himself in Freddy’s business as a return on his investment. Considering this was the first contact Freddy had ever had, in any way, with a Kiva lender, it was a real struggle to find the words to translate Joel’s questions correctly, without misleading Freddy as to his intentions, and those of Kiva.
Joel asked for a general estimate of what Freddy needed to improve his business to prepare for cupcake creation, so that he could approach Sprinkles in Los Angeles about a possible investment. Freddy hopped up and led me back to the bakery, where he showed me missing wooden panels and holes in the tin walls, the incomplete roof and dirt floors. As he looked around, I could see Freddy imagining what a partnership with an investor from the US could do for his business. I was sensitive to Freddy’s emotions in this moment, sincerely hoping something might come of Joel’s offer.
With a hearty round of thanks and a sampling of the yummy pico tostado, we finished. I felt my shoulders finally ease, realizing I had been tense with nerves and excitement throughout the two hour visit. I can only imagine how Freddy must have felt, becoming Kiva’s star in Time Magazine through a cellphone interview, hot potato style.
Joel did contact Sprinkles, who offered to donate $750 towards the repair of Freddy’s roof, along with their strawberry cupcake recipe. The reality of putting this generous offer to use involves many changes to the Little Mango Bakery – purchasing a refrigerator and dairy products, selling only to stores who have refrigeration, toying with the open-flame wood stove to successfully produce a moist cupcake, not to mention finding a cupcake tin itself!
Freddy’s story has served as an example of what I believe about loans versus donations. Loans allow entrepreneurs to identify what they need to succeed, and attain it in small, well-planned steps, while donations can arrive on your doorstep without a real path towards utilizing them. Microfinance is sustainable because it allows the entrepreneur to achieve their goals in the way they see fit in a timely manner.
Having already enjoyed Freddy’s sumptuous baked goods, I look forward to giving his version of a cupcake a try – though, the only strawberries I’ve seen in Nicaragua are imported. I bet Oprah and Cristina would both give a passion fruit cupcake a try.
Read Joel Stein’s “Cupcake Kings Go Global” here
* * *
I’m Whitney, Kiva Fellow KF6, serving 3 months in Managua, Nicaragua with CEPRODEL.
12 comments 8 December 2008

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