Author Archive
The Bare Necessities
By Stephanie Sibal, KF14, Cambodia

It oftentimes begins with the aspiration of achieving something bigger: many enterprising Kiva borrowers request loans to start new ventures or expand businesses. Some rely on a Kiva loan to remedy a setback.
However, not all borrowers take out loans with the intention of starting or growing a business. Coming from places where running water, electricity, and sometimes even a roof for their house are considered luxuries, countless borrowers request loans to improve the quality of their lives.
Three months and nearly a dozen trips into rural Cambodian provinces of Kampong Chhnang, Takeo, and Kandal have provided me with opportunities to chat intimately with borrowers who are grateful to lenders for allowing them what the developed world calls “the bare necessities.”
Piece by Piece: The Garment Worker’s Loan
By Stephanie Sibal, KF14, Cambodia
Gritty streets, massive white buildings, heavily-guarded gates. These are a part the outside view, the experience of someone blindly walking by a garment factory in Cambodia. About 20 kilometers out of Phnom Penh are Ta Khmao and Kandal Sleung, regions well-known for the numerous garment and apparel production factories there.
Of course, there is more to garment production than the fashionable pieces that exit the factory for commercial sale; there is the story of the garment factory worker who works tirelessly to produce them.
Microfinance Marketing 101: The Loan Officer
By Stephanie Sibal, KF14, Cambodia
In the last few weeks, while hopped up on caffeine from too many cups of instant coffee, when I was approached and asked to create a marketing plan for MAXIMA, the microfinance institution (MFI) hosting my Kiva Fellowship in Cambodia, I overeagerly agreed.
Prior to my fellowship, I spent some time working in public relations, so the task of creating a marketing plan wasn’t completely new to me. In order to get started, I needed to figure out how MAXIMA markets to its borrowers in the first place. I knew the first place to start was the ever-important loan officer.
“Today, we’re advertising.”
Loan officers have an unbelievably difficult and labor-intensive job. They have a long list of responsibilities: traveling long distances to meet with new or existing clients, disbursing a microloan, and collecting repayments. (Previous Kiva Fellows have written about the jobs of loan officers, in Vietnam and Ecuador)
Last week, I asked to tag along to with Vanna, one of MAXIMA’s loan officers, and found out exactly how crucial loan officers like him are to MAXIMA’s marketing program.
In short, he and other loan officers like him ARE the marketing program.
Mangoes and Motos: Visits to the field in Cambodia
By Stephanie Sibal, KF14, Cambodia
My first couple of weeks serving as a Kiva Fellow in Cambodia were in many ways, a true shock to my system. The country’s capital, Phnom Penh, is a dizzy blur of lights, motorbikes, colonial-inspired architecture, and savory street food aromas that take some getting used to. However, nothing snaps a Kiva Fellow out of homesickness faster than a visit (or two) to the field. While working with CREDIT, one of Kiva’s oldest partners in Cambodia, I had the pleasure of leaving the busy city life two visit two borrowers in rural provinces.




