Posts filed under 'Angkor Microfinance Kampuchea (AMK)'
My first impressions in Cambodia
by James Han, KF9 Cambodia (AMK)
AMK's new home office in Phnom Penh
Sus-Dai (Hello)! My name is James Han and I recently took a 3-month leave of absence from my management consulting career to work in Cambodia with Angkor Mikroheranhvatho Kampuchea (AMK), currently Kiva’s largest field partner. I’m thrilled to see first-hand how AMK operates as they are one of the most well-respected and efficiently operated MFIs in SE Asia (more to come on that topic in future blogs). I also have some big shoes to fill as past Kiva Fellows from AMK have either been hired full-time by AMK to start new initiatives (again, more to come later) or have now become famous in the Kiva world (e.g. Kieran Ball who created the Kiva video, “A Fistful of Dollars – The Story of a Kiva.org Loan”). No pressure!
My work plan over the next 10 weeks will be slightly different from the typical Kiva Fellow work plan I have been out in the Kompong Chhnang province of Cambodia for the past week, meeting with the local entrepreneurs and conducting Kiva Journal updates. I’ll continue to do this for the next 2-3 weeks and then spend the majority of my remaining time working on a couple special projects for AMK. Before my placement began, I was sent a list of two dozen projects I could potentially work on, ranging from researching the use of mobile phones in microfinance to new product development for special interest groups, such as victims of human trafficking. While it was hard to choose, I decided to stay in my consulting sweet-spot and will help AMK revise their incentive and salary compensation programs and will also devise a measurement system so AMK can compare performance between their various branches. I feel like a kid in a candy shop and will certainly do as much as I can with my limited time here! Be on the lookout for updates!
I’ll leave you with my first observations about life in Cambodia:
13 comments 18 October 2009
More than micro CREDIT to the CO’s
By design, Microfinance is not sustainable without the dedication of hundreds of thousands of Credit Officers (CO’s) working for Microfinance Institutions (MFI’s) around the world. The Kiva online person-to -person (P2P) lending platform only works because CO’s employed by the 95 Kiva Field Partners in 44 countries are out visiting clients, taking pictures and writing business profiles for our website in addition to their regular loan disbursements and repayment collections. My job as a Kiva Fellow at AMK in Cambodia also relies heavily on the CO’s who bring me out to the field so that I can interview Kiva entrepreneurs and create journal updates that get sent to Kiva Lenders around the world.
AMK Credit Officer (CO) ready to ride
6 comments 8 June 2009
Breaking up the Band
Over the last three months, four Kiva Fellows (Katie, Julie, Jeff and Drew) have been working and living in Phnom Penh, Cambodia. We are so lucky to have spent this time together in such a wonderful place. Alas, our time has come to an end but we have put together a video to share both our time at our individual MFI’s and our time together outside of work.
It is unusual for multiple Kiva Fellows to be located in the same city, but Phnom Penh is a unique place in the development world and the Cambodian Microfinance landscape is highly active – creating a phenomenal opportunity for us to share our experiences and learn from each other as we entrenched ourselves at our respective MFI field partners: HKL, AMK, Credit and MAXIMA.
While this is the end of our time together each of us will be moving on to new and exciting things. Julie will be attending law school in the fall (law school TBD ), Jeff will be begin studying for his MBA at MIT, Katie will be working with Microfinance in Cambodia in a new capacity, and Drew will be going to Kiva’s partner ASKI, in the Philippines.
We would like to thank all of our great coworkers, especially our Kiva Coordinators for all of their hard work and help. Also, a special thanks to all of the Kiva Lenders who make Kiva and all of our great experiences as fellows possible. We feel privileged to have been able to serve as Kiva Fellows in Cambodia and would love to see interest in Kiva and the Kiva Fellows program continue to grow. If you have enjoyed reading Kiva Stories from the Field please help spread the word and share the link with a friend!
——————————————————————————————————————–
Facebook users – you can now follow Kiva Stories from the Field here!
7 comments 21 May 2009
Rice Accounting 101 in Rural Cambodia
Rice plants nearly ready for harvest
Sophisticated income statements and balance sheets are the standard tools used by global corporates to demonstrate their year-over-year growth and net change in assets and liabilities. I saw my fair share of SEC sanctioned 10K annual and 10Q quarterly financial reports while working in corporate banking in New York City, but from where I stand now as a Kiva Fellow in my third month in the field, these accounting instruments are of no use to Kiva entrepreneurs in rural Cambodia, many of whom cannot read or write.
When I interview Kiva borrowers in the agriculture sector (which fits the description for the majority of AMK’s clients in Cambodia), I try to get a sense of how their crops are doing and if they are satisfied with the most recent harvest. Some borrowers cultivate rice solely for personal consumption while others grow to sell. When entrepreneurs have multiple businesses (which many of them do), the decision to sell or keep the rice they grow is often a function of the success of their harvest. If a farmer lives near a good irrigation source they can harvest rice twice a year during both the rainy and the dry season, but otherwise rainy season is the only option since rice cultivation is heavily dependent on the weather.
My enthusiastic instructor
Most farmers I speak with can quickly tell me the market price they can get for one kilogram of rice: typically about 800 Riel (20 cents USD). When I ask borrowers how many kilograms of rice they recently harvested, however, I get a variety of answers, and seldom are they numerical. The general response trend is that year over year growth is described in terms of “better or worse.” While visiting Svay Village in the Kandal Province of Cambodia yesterday I encountered the most enduring and perhaps practical explanation yet of how one entrepreneur measures her yearly “profit.” Check out this video to see my rice accounting 101 tutorial:
Can a line drawn semi annually inside a giant bin marking the height of a rice harvest really provide accurate data? For a hardworking family living in the in Svay Village of rural Cambodia the answer is yes, accurate enough. If this seasons harvest exceeds last seasons harvest and last seasons harvest was enough to feed the family, then some of the excess yield can be sold to bring in additional income for the family.
It was a humbling but wonderful afternoon
Katie Davis is currently serving as a Kiva Fellow (KF7) at Angkor Microfinance Kampuchea (AMK) based in Phnom Penh, Cambodia.
7 comments 23 April 2009
Anatomy of “The Field” – Chacos & Cuddling Piglets
For many NGO’s and even corporate offices, “the field” refers to branch offices and client meetings held outside of company headquarters. “Going into the field” is a very commonly used phrase on the Kiva Fellows blog. This broad definition applies to the work of Kiva Fellows as well, but we get to say we are “off to the field” with extra pizazz because, well – we literally go to the fields.
Step into my office...
(You should not be expecting anything profound from this blog post…after all, cuddling piglets is in the title!)
Field Equipment - Don't leave home without:
- Small Backpack
- Flip Video Camera
- Motorcycle Helmet
- Digital Camera
- Notebook & Pen
- Toilet Paper in Ziploc Bag (Might save your life!)
- Purell
- Water
- Sunscreen
- GPS device
Chaco tan/dirt lines - the Kiva Fellow tattoo
In Cambodia, most houses in “the field” are built on stilts to create a shady space underneath which the families go about their daily activities, often times sharing the space with their cows, pigs, and chickens who are also trying to escape the 100+ heat. Most of my interviews with Kiva entrepreneurs take place on a wooden bench in the “shade.”
Hangin' under the house
It is easy to romanticize “the field.” I’m not going to lie; I feel pretty bad-ass flying through the Cambodian countryside on a motorcycle with my Camelbak full of equipment. I believe strongly in the work that I am doing with Kiva and AMK, and the field is where all the action takes place. After spending 5 straight days in the field this week, however, I can assure there is a flip side to the romanticized version. The heat is excruciating, I sweat more than I thought is humanly possible, I get filthy dirty, riding on the back of a moto for more than 20 minutes on bumpy dirt roads leaves me more saddle sore than any horse could, and the local food, despite being delicious, can send me running for a toilet, if I am lucky enough to find one. “The Field” does not operate on a clock, and microfinance is a very social construct in Cambodia, particularly when it comes to village bank loans. This is my polite way of saying that there is a lot of “down time” in “the field,” so I am learning to check my notions of efficiency at the door each day. “The Field” is an amazing experience and well worth the uncomfortable side effects. Occasionally I see some amusing things and just happen to have a video camera in my hand. Here are a few random out-take clips from the field. Check out the spooning piglets – gotta love it!
2 comments 27 March 2009
Un Puñado de Dólares/Une Poignée de Dollars
Cette vidéo retrace le chemin d’un crédit de 25 dollars depuis Londres en Angleterre jusqu’au village de Preak Tomao au Cambodge. Kiva.org est un site web qui permet aux internautes de prêter de l’argent aux plus démunis dans les pays en voie de développement et grâce à ce prêt de se sortir eux même de la pauvreté.
Este video sigue el camino de un préstamo de $25, que va desde Londres hasta el pueblo de Preak Tamao en Camboya. Kiva.org es una página de Internet que permite a usuarios como tú y yo prestar dinero a gente necesitada en países en desarrollo, con el fin de ayudarlos a salir de la pobreza.
Continue Reading 4 comments 5 March 2009
Kiva Fellows: News from Cambodia
Kiva Happy Hour in Phnom Penh
I once heard that Kentucky Fried Chicken conducted a market survey on their brand and found that the words “Kentucky”, “Fried”, and “Chicken” each had negative psychological associations. Hence the change to the more deliciously ambiguous “KFC”.
If this is true, then “Kiva Happy Hour” must surely invoke feelings of warmth and joyous goodwill in most people. Take one fuzzy “innovative-slash-fantastic” organisation, add cheap drinks and nice people, and, as we say in England, Bob’s your uncle… good times.
This is precisely what happened in the Foreign Correspondents Club in Phnom Penh on Thursday in the third week of February. Thanks to everyone who came and to Sanjaya Bagopunyasena for doing most of the organising.
A Fine Fellow
Teresa Dunbar (KF5), right, sells Kiva like a pro. Kiva borrower photos show in back.
All profits from the sale of Kiva shirts are being lent on Kiva to borrowers in Cambodia
Hollie the designer with Katie Davis, KF7
Kiva Fellows new and old (I mean old as in KF6, not age ok?)
Sophany and Sophanith of AMK
Talking about microfinance and enjoying it
Limited Edition Kiva T-shirts
Step aside Gucci… microfinance t-shirts are SO this season. Hitting the runways (mainly of airports in West Timor and Phnom Penh) are the brand new limited edition Kiva “Loner/Loaner” t-shirts. Designed by Hollie Harrington of London, and produced in Phnom Penh, Cambodia, these shirts will add a dash of microcredit chic to any outfit.
Are you a loner or a loaner? Or perhaps even a lender?
If you would like one of these t-shirts there are a few left over in the AMK office in Phnom Penh. Otherwise contact me and I can send you the design files so you can get them printed locally. But only if all profits are re-invested on Kiva!
Kiva Fellows struck by lightning
Kiva Fellows Ball, Briggs, and Dunbar looked Danger squarely in the eye and said “Not today, we’ve got Kiva work to do!” when their plane was struck twice by lightning en route to their new assignments. Thanks to the Flip cameras distributed by Kiva and in true Kiva Fellows tradition this near-death moment was, of course, captured on video. OK so I added sound effects.
Flip video cameras: So simple, even a racoon can use it
Successful applicants for the Kiva Fellows programme generally need to be a bit tech savvy to handle the equipment they will use in the field. But the new Flip video cameras that were issued to KF7 are reputedly simple enough that even monkeys can use them.
Upon hearing this, I reacted as any sensible person would. “Sure, but how about racoons?”.
"How do you paws this thing?"
Note to Kiva: No Flip video cameras were harmed in the making of this video.
11 comments 2 March 2009
The most exciting, BORING banking conference ever attended
Banking conferences in and of themselves are really boring. I attended my share of them as a corporate banking analyst in New York City. Keynote speakers, break-out sessions, networking events, and trade shows all packed into two days of conference center bliss. The Cambodia National Banking Conference held in Phnom Penh February 19-20th was no exception to this formula, however, it was by far the most exciting and significant BORING banking conference I have ever attended.
My name is Katie Davis and I am a new Kiva Fellow (KF7) working with AMK in Cambodia. At 26 years old I have a few year of business experience behind me, and this seemed like the perfect time in life to step away from the corporate world and do something off the beaten path. I am thrilled to be in Cambodia working in microfinance. I had to chuckle when at the end of my first week at AMK I found myself seated in a huge conference room full of people in black suits, awaiting the start of the first keynote address. This feels so familiar! Given the context, however, there was nothing ordinary about this particular banking conference. Here is why.
Pointing out my name on official attendee roster
The National Bank of Cambodia (NBC) was established as a regulatory organization in 1954 when Cambodia gained independence from French colonial rule. The NBC began printing its own national currency, the Riel, in order to terminate the monetary alliance with the Vietnamese and Laos currencies. The NBC created a few state-owned banks and a series of reforms in the 1960’s and early 1970’s liberalized the banking system and allowed for private banks to operate in Cambodia under the regulation and supervision of the NBC. The Khmer Rouge came into power in 1975 and on April 17th, the National Bank of Cambodia (NBC) was shut down. Cambodia’s banking system was destroyed and Riel banknotes were no longer used.
In the difficult economic times we face today, government and regulating bodies around the world are becoming increasingly involved in sovereign banking systems on both the private and public entity level. Given this trend, it is almost impossible for me to imagine how a nation would function without a currency and without a central bank during times of distress, but this was the state of affairs in Cambodia during the terrible 4 year reign of Pol Pot and the Khmer Rouge.
The Bank of Cambodia was re-established on October 10th, 1979 and the rebuilding began, which was no small task considering there was no currency reserve, no document trail, and limited human resources (many intellectuals and businessmen were killed, scattered, or remained in hiding in the years immediately following the nightmare that was the Khmer Rouge). The Cambodian banking system is still in its infancy, but great strides have been made in the last 25 years and the National Bank of Cambodia (NBC) has evolved into a legitimate regulating body once again recognized by the international financial community. There are currently 24 commercial banks, 5 private banks, and more than 26 registered Microfinance Institutions (MFI’s) operating in Cambodia.
Conference Room @ Naga Casino in Phnom Penh
Banking Cambodia: Modernization of the Banking & Microfinance Industry in Cambodia held at the Naga World Hotel in Phnom Penh February 19-20th, 2009 was Cambodia’s first ever national bank conference. It was an honor to attend as a representative of Angkor Mikroheranhvatho Kampuchea (AMK) and the Kiva Fellows Program. Microfinance is thriving in Cambodia and it is exciting to see that the member institutions of the Cambodia Microfinance Association have a seat at the table alongside the commercial and private banks. Microfinance is inherently part of Cambodian’s banking structure due to the large number of Khmer people who receive microcredit loans as opposed to loans from commercial banks.
Since this was only my second week in Cambodia, the conference provided an introduction to key industry players and also gave me some perspective on the overall economic landscape and the four primary drivers of Cambodia’s GDP: the garment industry, agriculture, construction, and tourism. That being said, there were also some drawback to the conference (which ironically was held at a casino) – shameless sales plugs by banking technology companies, and subtle references to the fact many things are negotiable for the right price in Cambodia when it comes to the government and business community trying to attract foreign investment.
I’m not going to lie, I had a difficult time staying alert and awake through all 35 presentations, and from the looks of it so did many of the other conference attendees. Cambodia has finally joined the rest of the world in hosting BORING banking conferences, which is actually quite EXCITING given the turbulent recent history and the role that microfinance has had in rebuilding the economic situation in this nation.
Kiva Fellows attending Banking Cambodia: Drew (KF7), Jeff (KF7), Katie (KF7) Sanjaya (KF5), Teresa (KF5) Not pictured: Julie (KF7), Kieran (KF6), John (KF6)
2 comments 2 March 2009
A Fistful of Dollars, Behind the Scenes: Volunteer Editor Helps Kiva Entrepreneur Reach Her Goal
Like the windshield on a motor-taxi in Phnom Penh rush hour, transparency is vital to Kiva’s survival. To give interest-free loans, lenders deserve to know that every cent of their money is being distributed exactly as promised, whilst borrowers have the right not to be misrepresented.
An important aspect of this transparency, and one which Kiva takes very seriously, is the integrity of the data on its website. Allowing inaccurate data is the first step towards encouraging fraud on the site, which would have severe reputational consequences for Kiva.
A key data check is performed between the time the loan is posted by the MFI, and when it goes live on the website ready for funding. At this point every loan is reviewed by one of a team of over three-hundred online volunteers. These language gurus work from all over the world to translate loans posted in foreign languages and edit those posted in English by Kiva’s field partner microfinance institutions.
This is a crucial link in the chain of events, not only because it ensures that Kiva lenders can understand business postings and thus make informed choices, that lenders are represented with dignity and clarity, but also because it is the one time that every single loan is scrutinized. Editors can, and often do, flag issues ranging from missing information in the loan description, double-postings, loan amount discrepancies, inconsistencies or problems with the borrower picture, to potentially controversial loans, such as a loan for a cockfighting business.
The Editing and Translation volunteers range from a high school microfinance club, to returned Peace Corps volunteers who want to continue contributing to the country where they were stationed, to young mothers home with their children who want to reach out to make a difference, to retired English teachers and technical writers. They are located on six continents around the world.
In my last blog I posted a video which followed a loan from London to Cambodia (A Fistful Of Dollars: The Story Of A Kiva Loan). The client that featured in the video was the smiley and exceptionally accommodating Van Makara, whose loan was posted by field partner AMK and selected by Danielle Lieu and my other ex-colleagues in London to be the recipient of their $25.
When the loan was posted to the Kiva website by Sophanith at AMK, it landed in the work-queue of Lorne Warwick, a retired high school english teacher. He immediately got to work checking the loan posting and editing the English to make it easily comprehensible (perhaps he should have edited this introduction too). His edits can be seen below.
Lorne Warwick has edited over six hundred loans in the past four months alone. And while no-one will ever really understand the complex algorithms running within Danielle Lieu’s brain that made her pick Mrs Van Makara for her first Kiva loan, it’s certain that Lorne’s edits did a fantastic job of making the loan posting infinitely more readable (ideal for people who are sifting through Kiva loans in the office when they should really be working).
Lorne Warwick: An Editor and a Gentleman
Lorne, a keen blogger himself, kindly agreed to write about his involvement in Kiva and what goes into the editing process. This is what he wrote:
Entry by Lorne Warwick, Kiva Volunteer Editor
As the editor of the loan to Mrs. Van Makara, the subject of the excellent video, “A Fistful of Dollars: The Story of a Kiva.org Loan,” I have been asked to write briefly about my involvement with Kiva and what goes into the editing process.
A retired high school English teacher, my path to Kiva was largely serendipitous. In my first year of retirement, I purposely avoided making any commitments that would impose specific structure on my day, since structure was something that had defined my professional existence for 30 years. Content to take each day as it came, I busied myself with small home-improvement activities (never quite finding time for that major renovation needed in our basement!), an education research subcontract, and some sporadic writing.
My second year found me with a desire for a little more structure, so I began volunteering at a local food bank sorting and shelving donations. The very immediate results wrought by strictly physical effort were and still are quite gratifying. However, as time went on, I began to want to be of more service to others, never forgetting how fortunate I was to have been able to retire while still in my fifties, healthy and financially secure. The thought of paid work held no appeal. After becoming a lender with Kiva, one day I noticed a button on the site that said “Do More,” and to my delight found that the organization was seeking editors. The rest, as they say, is history, and I have now been editing loan descriptions for the past year, usually assigned two sets (with an average of 12-15 per set) each week by Kristy Harrison, one of Kiva’s volunteer coordinators living in England.
Perhaps the most powerful inducement for me in editing loan descriptions stems from my work as a teacher. I always had a special respect and admiration for those students who came to me, not to complain about their mark or try to wheedle a few extra points out of the old man, but rather were genuinely motivated to try to better their academic results. Essentially, they said, “I want to improve my work, and I want you to help me to reach that goal.”
Expressing such a desire meant I was at their service, and, in partnership, as long as they maintained that attitude and commitment, progress invariably ensued – progress not sudden and spectacular, but instead slow and steady. At the end of term, students would sometimes thank me for my help, but I would tell them that they had done all of the hard work – I had merely provided a framework and structure for their efforts.
This is precisely how I feel about Kiva, its mission, and my small role within the organization. The people seeking loans, already vetted and assessed by local Kiva financial partners, are the ones who bring the commitment, the motivation, and the goals to the deal – we are merely the conduit by which those goals can be achieved. Like the students I worked with for so many years, they have my deep respect and admiration, and I am happy to be of service to them.
Which brings me to the other aspect of Kiva that I find so immensely appealing: its model does much to renew the human spirit. I am convinced that the desire to help others exists in most of us, but this spirit of philanthropy needs regular cultivation. For example, many people have specific charities to which they regularly donate, and are quick to respond to pleas for money when natural and human disasters happen. However, these contributions are often made to large and seemingly faceless organizations tasked with dispersing the funds in a responsible and ethical manner. Our involvement in assisting the lives is thereby quite limited. The Kiva model, however, invites on-going participation in the lives of the borrowers, first as we select the region, the entrepreneurial activity and the borrower, and later as we can track the success of the loan through its repayment. The entire process is a steady reminder that we, as individuals, can indeed have a positive effect on the lives of our fellow human beings.
Kiva is an organization powered by a vision that is ideal for the times in which we live. While the events of the world and the actions of our leaders may frequently invite despair, Kiva is a vital reminder of the good that still exists, indeed thrives, in the heart of humanity. I feel privileged to be a small part of its efforts.
_____________________________________________________
Postscript
To view two more examples of loan edits, go to the following links
And to see a short video of live editing as it happens, check out the Cecilia Andoh loan live editing video
_____________________________________________________
If you or anyone you know would be interested in becoming part of the Volunteer Editing and Translation Team at Kiva, visit http://www.kiva.org/about/opportunities/ and follow the appropriate links.
6 comments 28 January 2009
A Fistful Of Dollars: The Story Of A Kiva.org Loan
I’ve lost count of the number of times I’ve explained the concept behind Kiva to family, friends, and people I’ve met along the way, but each time my explanation is slightly different.
This is because Kiva is really quite difficult to explain. It incorporates frightfully odd concepts such as microfinance, acronyms such as MFIs, faux acronyms (“what does K.I.V.A. stand for anyhow?”), frequently confused verbs “lend” and “borrow”, crossovers between banking and charity, international flows of money, interest and yet no interest, is it a tech start-up or is it a non-profit? It’s both Jim, but not as we know it.
I used to start with the basics: “Kiva is a website…”. But then I thought that makes it sound a bit, dare I say it, cheap, like hamsterdance.com is a website, so then I switched to “Kiva is a web-based non-profit organisation” which is the signal to most people to stop listening immediately and start planning an escape route to the bathroom.
I like to tailor the explanation depending on who the person is, how interested they seem, whether they know terminology such as microfinance or even the internet – in some Cambodian villages knowledge of the former outweighs knowledge of the latter whilst back home in England the opposite is true.
But when it comes down to it, does anyone really understand the Kiva process from start to finish? Well sure they do! But will we ever meet these mysterious people? Probably not.
So before I left my job at Credit Suisse in London, I decided it would be great to try and follow one loan through the system from start to finish, for the benefit of my colleagues who I coaxed into making a loan, and for myself, and for anyone else who is interested.
Three months later and my little project has reached fruition and dropped right off the tree in a sticky mess. An eleven minute video that I’ve effectively been married to for twelve weeks. It haunts my dreams. I’ve developed repetitive strain injury in my left arm from sitting at my laptop.
But I’m thoroughly glad I did it as I’ve discovered a new passion for making and editing videos to add to my long list of hobbies-to-take-up-and-then-drop-months-later. And I’m right-handed anyway.
I hope that you enjoy watching it as much as I enjoyed making it.
Note: To watch the video in full screen (recommended) please click on the four arrows in the bottom right-hand corner of the video
To see all of the AMK loans currently fundraising on Kiva.org please click here
Additional note: To link directly to the video please use the following URL: http://www.vimeo.com/2769845
89 comments 7 January 2009
RSS - Posts